Shipping and Return Policy

Shipping Disclaimer

Shipping is not always accurate and we hope our customers understand that the delivery and shipping dates can always vary.


Refund Policy

Due to the nature of our product and to hygienic reasons., there are no refunds, returns or exchanges.

If you are to encounter any issues please feel free to contact us at

Occasionally a heart may require additional flexing attempts of the disc. If you have attempted all of the tips listed on our site and you believe your heart is defective, contact us at with proof of purchase and a photo of your heart to exchange for a new heart.

Cherry Blossom Subscription provides a ONE year replacement warranty for your heat massage heart. If for any reason your heart has become defective, please contact us at with proof of your purchase and invoice number and we will gladly exchange the heart (no refunds can be issued). In order to put this warranty into effect, simply ship us your defective product along with a check for the amount of $7.95 for shipping and handling to Cherry Blossom Subscription (please make all checks to Cherry Blossom Subscription). Once we have received your request, we will be able to ship you the replacement to the address that you have provided. Feel free to contact us for any further questions or concerns at